These terms set out how your account on 95bet works, what we expect from you, and what you can expect from us. Access to 95bet and use of any service on it — including wallet transactions through bKash, Rocket or Upay — is subject to these terms, and availability depends on your local law and eligible region.
Applies to all account holders
Covers bKash, Rocket and Upay wallet use
Access subject to local law and eligible regions
Updated terms replace all earlier versions
POLICY FOUNDATION
How These Terms Govern Your Account
By opening an account on 95bet or continuing to use it after an update is posted, you confirm that you have read and accept the current version of these terms. We may update these terms when our services change — for example, when a payment route is added or a game category is adjusted. When that happens, the revised version takes effect from the date it is published on the site. It is your responsibility to check back and review any changes. If you do not agree with a revised version, the right step is to stop using the service and contact our support team to close your account. These terms apply to every part of your use of the platform: account registration, wallet funding through bKash, Rocket or Upay, game play, any promotional material you engage with, and any support interaction you raise with us. Third-party studios listed in our lobby — such as those supplying slot titles and live table content — operate under their own terms for game mechanics and fairness, and 95bet does not alter those terms. Where local law in Bangladesh restricts access to any part of our service, those restrictions take precedence.
bKash wallet transactions
Rocket account funding
Upay deposit route
Account registration
Game play and lobby access
WHAT IS COVERED
Where These Terms Apply and What They Cover
Understanding exactly which activities fall inside these terms helps you know where to look if a question comes up. The four areas below define the scope clearly so there is no ambiguity about what these terms govern and what sits outside them.
Account Access
Every action tied to your registered account — login, password reset, session management on mobile or desktop — falls inside these terms. You are responsible for keeping your credentials secure and for all activity that occurs under your account.
Wallet Transactions
Funding your account via bKash, Rocket or Upay, and withdrawing back to those wallets, is governed by these terms. The limits, verification steps and processing instructions shown in your account at the time of the transaction are the operative reference.
Site Content
Game titles in the lobby, promotional notices, odds and live-table content are part of the 95bet service and subject to these terms. We aim for accuracy, but displayed content may change without prior notice as providers update their material.
Third-Party Services
Studios that supply game content to our lobby — and any external link you follow from our site — operate under their own terms. We have no control over third-party policies, and these terms do not extend to or override any external service.
YOUR PRACTICAL OPTIONS
Steps You Can Take Under These Terms
These terms are not only a set of obligations — they also define clear actions you can take regarding your own account and records. You have the right to review your transaction history directly inside your signed-in account area; every deposit and withdrawal processed through bKash, Rocket or Upay appears there with a reference number and timestamp. If a personal detail on your account is incorrect — your registered name, mobile number or linked wallet — you can raise a correction request through our support channel, and we will verify and update it within the process described in the account help section. You may also request a summary of what data we hold against your account. If at any point you decide the service is not right for you, you can ask our team to close the account. We will confirm closure and state how any remaining wallet balance is handled according to the steps shown in your account at that time.
Review Transaction Records
Open your account history tab after logging in. Every bKash, Rocket or Upay transaction is listed there with its reference, amount and status.
Correct Account Details
Contact our support team with the correct information and we will walk through the verification steps needed to update your registered mobile number, name or linked wallet.
Request a Data Summary
You may ask us what personal information is held on your account. Submit the request through the support route and we will respond via the same channel.
Close Your Account
Ask our support team to close your account at any time. We will confirm the closure and outline how any wallet balance is returned following the steps shown in your account.
CONTACT ROUTES
Reach Us About These Terms
If any part of these terms raises a question, or if you need to act on one of the rights described above, use the contact routes published on 95bet. We do not publish operating hours or response-time commitments here because those details are maintained on the live support page and may change; check there for the current status.
Live Chat
The live chat widget is accessible from the site header when you are logged in. Use it to raise questions about these terms, account corrections or wallet transaction queries.
Email Support
An email contact address is listed on the published support page of 95bet. Email is suitable for written requests such as data summaries or account closure confirmation.
Account Help Section
The help section inside your signed-in account covers common terms-related questions, wallet steps for bKash and Rocket, and the process for updating personal details.
HOW WE HANDLE YOUR DATA
Account Security, Data and Policy Changes
We hold only the personal information needed to operate your account — your registered mobile number, linked wallet identifiers for bKash, Rocket or Upay, and transaction records. We do not sell or share this data with third parties outside the operation of the platform. When you request a data summary or an account correction, the process runs through our support team as described in the rights section above.
Cookie Use
We use cookies to keep your session active across mobile and desktop. The cookie notice on the site explains what is set, and you can manage cookie preferences through your browser settings at any time.
Account Security
Your login credentials are your responsibility. We advise using a strong password not shared elsewhere. If you suspect unauthorised access, contact support immediately through the live chat route.
Data Retention
Transaction records and account data are retained for the period required to operate the service and meet applicable obligations. Retention periods for specific data types are described in our privacy policy.
Policy Updates
When we revise these terms, the updated version is posted on 95bet with the effective date shown. Continued use of the account after that date means you accept the revised terms.
TERMS FAQ
Questions About These Terms Answered
The questions below cover what users most commonly ask about how these terms work, what they cover and how to act on them.
Do these terms apply if I use bKash to fund my account?
Yes. Any transaction processed through bKash, Rocket or Upay is governed by these terms. The specific limits and verification instructions shown in your account wallet section at the time of the transaction are also part of what applies.
What happens if 95bet updates the terms and I do not agree?
If you do not accept a revised version of these terms, you should stop using the service and contact our support team to close your account. Continuing to use the account after the updated terms are posted means you accept them.
Can I access 95bet from anywhere in Bangladesh?
Access depends on your local law and the eligible regions we serve at the time. These terms apply to you only if you are in a region where access is permitted. Check the eligibility notice on the site for the current position.
How do I correct a personal detail on my account?
Contact our support team through live chat or email — both routes are listed on the support page. Provide the correct information and follow the verification steps the team gives you. We do not update account details without verification.
Do the game studios listed in the lobby have their own terms?
Yes. Studios supplying game content to the 95bet lobby operate under their own terms for game mechanics and fairness rules. Our terms govern your account and wallet use; the studio terms cover game-level rules, and both sets apply independently.
How do I request a summary of the data held on my account?
Submit the request to our support team via the email address published on the site. We will confirm receipt through the same channel and provide the summary following the steps described in our privacy policy.
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