Mobile / Slots
95bet collects and uses your personal data only to run your account, process transactions through bKash, Rocket, or Upay, and keep your session secure across mobile and desktop. Access to this platform and the scope of this policy depend on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration: your name, email address, mobile number, and any wallet identifier you connect — including a bKash number, Rocket account or Upay reference you use for funding. We also record device type, browser session data and IP address to maintain continuity between your mobile and desktop sessions. Transaction logs tied to your wallet activity are retained as part of your account record. We do not sell this information to third parties. We share data only where a transaction requires it — for example, passing the minimum required reference to a local payment processor to verify a bKash or Rocket transfer — or where we are required to do so under applicable law. Cookie data collected during browsing is used to keep your session active and to understand which parts of the lobby you visit most often; you can adjust cookie preferences in your browser settings at any time. Retention periods vary by data type and are subject to the legal requirements of eligible regions. Your use of this platform and the application of this policy are conditional on your local law permitting access.
This policy covers what 95bet does with data collected through its own platform. It does not extend to third-party services you reach from within the lobby. Understanding the boundary between what we control and what we do not helps you make informed choices about your account.
Data you provide when creating or updating your 95bet account — name, contact details, wallet reference — falls fully within this policy. We control how it is stored, who can view it and how long it is kept, subject to applicable regional law.
When you fund your account via bKash, Rocket or Upay, the payment processor receives only the reference data needed to complete the transfer. Once funds are confirmed in your 95bet wallet, the transaction record sits inside your account history, covered by this policy.
Session cookies and page-visit data collected while you browse the lobby — including game category pages and studio filters — are governed here. We use this data to maintain your session, not to build advertising profiles for outside parties.
Links or embedded content from studios such as Spadegaming, JDB or PG Soft open within their own environments. Those providers operate under their own data terms. This policy does not cover data those providers collect independently through their game engines.
You have several practical options for managing the personal data tied to your 95bet account. First, you can review the information we hold by opening the account settings page — your registered name, mobile number and linked wallet details are visible there. If any detail is incorrect, you can update most fields directly within the settings screen; fields that require identity verification will prompt you through the steps shown on that page. Second, you can ask us to clarify why a specific piece of data is held, how long we retain it, or whether it has been shared with a payment processor. Third, if you wish to close your account, contact our support route and request a closure; we will confirm what data is deleted immediately and what is retained under applicable law. Fourth, for any question about this policy that the account settings page does not answer, you can reach us through the published contact channels below. We aim to respond to data-related queries within a reasonable period, though response times depend on query complexity and regional requirements.
Open the account settings page to see the name, mobile number and wallet identifiers we hold for your profile. The page shows exactly what was entered at registration and any updates made since.
Most fields — including your bKash or Rocket reference number — can be updated from the account settings screen. Fields tied to identity verification will display the steps required to complete the change.
If you want to know why a specific data point is retained or whether it was passed to a payment processor, contact us through the support channels listed on this page. Include your registered mobile number so we can locate your record quickly.
Submit a closure request through our published support route. We will confirm which data is removed on closure and which is held for the minimum period required under the law of your eligible region.
For any privacy-related query — including requests to review, correct or delete data tied to your 95bet account — use the contact routes published on this site. We handle data queries separately from general account support to make sure they reach the right team. Always include your registered mobile number or email address so we can locate your record without unnecessary back-and-forth.
Open the chat widget on the 95bet site and select the privacy or account query option from the menu. State your registered mobile number at the start of the conversation so the team can pull up your account record.
Send your privacy query to the email address published on the Contact page of this site. Include your account mobile number and a clear description of the data question or correction you need.
Many data corrections — including updating a linked wallet number for bKash, Rocket or Upay — can be handled directly inside your account settings without contacting support. Check there first before opening a query.
Your account data does not sit in a single place without controls. We apply access restrictions so that only the systems and staff who need a piece of information to operate your account or process a transaction can reach it. Retention periods are set by data type — session logs are held for a shorter period than transaction records, which may be required under the law of your eligible region.
Session cookies keep you logged in as you move between the lobby, game pages and your account wallet. You can manage or clear cookies from your browser settings at any time. Disabling certain cookies may affect how your session behaves on mobile and desktop.
Access to your profile — including linked wallet details for bKash, Rocket or Upay — is protected by the login credentials you set. If you suspect unauthorized access, update your password immediately from the account page and contact support.
We keep account registration data for as long as your account is open and for the minimum period required by the law of your eligible region after closure. Transaction logs are retained according to the same regional requirements and are not held longer than necessary.
To request a correction or ask about the data we hold, use the email or live chat route listed in the support section above. We will confirm receipt and respond within a period that reflects the complexity of the request and any regional legal requirements.
The questions below cover what we hear most often about how 95bet handles personal data, what you can access or correct, and how to get in touch if something is unclear.
We collect the name, email address and mobile number you enter at registration, plus the wallet identifier — bKash, Rocket or Upay — you link for transactions. Device type and browser session data are also recorded to maintain continuity between your mobile and desktop sessions.
Your wallet reference is passed to the relevant payment processor only to verify and complete a transfer. The minimum reference required for that step is shared; no additional account data goes with it. Once the transfer is confirmed, the record sits in your 95bet account history under this policy.
Open the account settings page after logging in. Your registered name, mobile number and linked wallet details are listed there. For a full data summary or information on what session logs we hold, send a request through the email or live chat route on the Contact page.
Most fields in account settings can be updated directly. If a change requires identity verification — for example, updating the mobile number used for a Rocket transfer — the account page will show you the exact steps. For anything that cannot be changed from settings, contact support with your registered mobile number.
On closure, data that is not required for legal or regulatory purposes is removed. Transaction records and identity verification data may be retained for the minimum period required under the law of your eligible region. We confirm the retention terms when we process your closure request.
Access to 95bet and the application of this policy depend on your local law and eligible region. If you are in a jurisdiction where access is restricted, this policy may not extend applicable protections in full. Check your local legal position before accessing the platform from outside your usual region.